🥑 About Us
Hutch + Waldo is on the lookout for an experienced and passionate General Manager to join our growing family and help elevate our hospitality experience. With a seasoned leadership team and a dynamic approach to food and service, we create vibrant, welcoming spaces where our guests feel at home—and keep coming back.
Inspired by our roots in Sydney, Australia, we’re committed to offering fresh, honest food, exceptional coffee, and memorable service. Since 2016, we’ve built a loyal community by prioritizing people—our guests, our producers, and especially our team. We believe in creating opportunities, fostering talent, and doing things the right way—no shortcuts.
💡 What We’re Looking For
We’re searching for someone who’s more than just a manager—you’re a leader, a mentor, and a connector. You care deeply about hospitality, lead from the front, and are ready to immerse yourself in the culture of Hutch + Waldo.
This role is perfect for someone who thrives in high-volume, fast-paced café environments, and is ready to bring fresh energy, insight, and operational excellence to an already buzzing venue.
🌟 Your Responsibilities
- Lead a team of +10 baristas, front of house and back of house staff
- Ensure a consistent, best-in-class guest experience 7 days a week.
- Maintain vibrant, community-centered atmospheres while upholding operational standards.
- Oversee venue upkeep, health department compliance, training, and general maintenance.
- Drive sales and profitability through growth strategies and operational efficiency.
- Maintain and improve training programs, mentoring assistant manager and rest of team.
- Uphold our commitment to product quality, sustainability, and service without compromise.
- Champion a culture of inclusion, integrity, and fun—no egos here!
🧠Your Experience
We’re looking for candidates who bring:
- 2+ years in a General Manager role, preferably in a high-volume café or hospitality venue.
- Proven experience leading large teams.
- A deep understanding of financial performance, budgeting, and P&L responsibility.
- Experience driving team development, service standards, and guest relationships.
- A hands-on attitude—you’re not afraid to roll up your sleeves and lead by example.
💚 Why Work With Us?
- Competitive salary + performance incentives
- Work with a team that values authenticity, creativity, and hustle
- Opportunities for growth and professional development
- Be part of a business that genuinely supports community values
- A high-energy, no-attitude work environment that lets your personality shine
👋 Ready to Join?
We’re more than a café—we’re a community. If you’re a passionate hospitality leader who’s excited to make your mark and grow with us, we’d love to hear from you.